Frequently asked questions
Quick answers about services, booking, quotes and tracking.
What do you repair?
Mobile phones, Xbox, PlayStation, Nintendo Switch and controllers. Common jobs include screens, batteries, charging ports, HDMI ports, stick drift, sticky buttons, cleaning and thermal maintenance.
Is Aaron's Tech a shop I can walk into?
Aaron's Tech is a home-based workshop. Drop-off and collection arrangements are agreed when you book rather than open high-street hours.
Will I get a quote before repair?
Yes. After diagnostic you receive a quote and approve it before repair work continues.
Can I track my repair online?
Yes. Log in to the customer portal to view live status, notes, quotes, invoices and delivery tracking.
Do you ship devices?
Shipping options can be discussed when booking. Availability depends on location and device type.
Are the prices on the website final?
Published figures are guidance only. Model, parts and damage level affect the final quote, which you approve in the portal after diagnostic.
How do I create an account?
Use the Register page to create an account, verify your email, then log in to book and track repairs.